Cancellation & Refund:
There is no cancellation of orders allowed except for special circumstances. Please consider well before placed an order.
There is no refund allowed once the item has shipped except for special circumstances.
There will be full refund if we fail to fulfil your order under any circumstances.
Return & Maintenance:
This policy applies to brand new items only.
We are not responsible for any shipping cost incurred during the transit.
We are not responsible for any damaged or lost packages during the transit.
Customers may needed to return the defective product for replacement or repair. Please contact us as soon as possible with following materials:
-Please record an unboxing video started with the sealed shipper box with our shipping label in one shot. The video must be in high definition and clearly show the shipping label// Please take clear JPG images & videos showing the issue or damaged areas within 2 days upon receiving your item.
-We will pass the information provided by the customer to manufacturer for evaluation in order to further assist the customer.
-Otherwise, we will not process your issue.
-Customer needed to return the item and provide tracking to us as soon as possible after our approval.
Please kindly note that manufacturers and us are unable to assist of any product released over a period of time and minor defect of packaging during delivery.
There are quality issues may arise of old items such as oxidation, leather issues etc. Please consider carefully before placed an order.
Pre-owned items are non-refundable and exchanged or return are not allowed.