Packing and Handling time: We will handle and ship your order within 1-5 working days upon receipt of full payment. Items will be packed properly with bubble wrap and shipper if required.
Shipping methods: All orders will be shipped with trackable service via Hong Kong Post or DHL.
– e-Express+: Express shipping is trackable and available to most countries with package under 2kg. It takes about 3-10 working days to reach you depends on your location. We recommend this shipping method as its affordable pricing.
– Air Parcel: Airmail shipping is trackable and available to most countries. It takes about 5-14 working days to reach you depends on destination. We recommend this shipping method for mutiple purchase in once as its competitive pricing for some destinations.
– Speedpost Service(EMS): EMS shipping is trackable and available to most countries. It usually takes 3 to 5 working days to reach you depends on your location. We recommend this shipping method as its speedy with reasonable pricing.
– DHL Express Worldwide: DHL shipping is trackable and available to most countries. It usually takes 1 to 3 working days to reach you depends on destination. We recommend this shipping method as its speedy and high quality service.
Delivery time frame: Delivery time depends on your selection of shipping methods and destinations. Some destinations may take longer delivery time due to the slow postal services and strict custom clearances. We are not responsible for any delayed delivery time due to various and uncontrollable factors such as weather conditions, political, custom clearances, couriers arrangements etc. Feel free to contact us if there are any queries.
Customs/ Import duties/ Taxes: We are not responsible for any customs or import duties or taxes that may be requested in order to receive your package. These charges must be paid by the recipient of the parcel. As customs policies and import duties vary widely from country to country, we cannot quote the actual amount. It maybe useful to contact your local customs office for current charges before you order.
Lost & Stolen: We are not responsible for stolen packages or any lost items with tracking status as “Delivered”. We are also not responsible for errors made by the local post office or shipping carrier. Please contact your local post office or shipping carrier for detailed information and update. We do not have any access or additional information once your order has shipped.
Shipping information: We require following information in order to ship your order: Recipient’s name, Detailed shipping address, Phone number, Email. We are not responsible for any unsuccessful delivery due to mistaken shipping information. Please confirm shipping information before place an order.